What Makes A Great Bartender? 8 Things That Count When You’re Serving It Up
Working at Cocos can be mayhem. The bartenders have to be on their toes, doing a million things at once and keeping their cool the entire time. Mick’s reputation is on the line, so he’ll only hire staff that can keep the drinks flowing and the customers happy. What makes a great bartender? Here are 8 things that count when you’re serving it up.
1. Keep the bar clean. If you have time to lean, you have time to clean. Make sure the bar is spiffy, cause no one wants to lean into a spilled daiquiri when they’re ordering a shot.
2. Know your stuff. No one wants a bartender who doesn’t know how to make a Sex on the Beach or an Apple Pie. A great bartender has studied, and is prepared for whatever challenge a customer might throw at them.
3. Memory. Being a great bartender means being able to juggle a million things at once: customers, orders, stock, other servers, you name it. It’s frantic and fast paced. Bartenders have to act quick and be everywhere at once. And, they can’t drop the ball.
4. Good attitude. It doesn’t matter how great the drink is if it’s served with a scowl. If you take out a bad day on your customer, they won’t come back, and they’ll tell their friends to go somewhere else too. But if they get a smile with that drink, that’s what they’ll remember the next time they’re looking for a place to party.
5. Suggestions. It doesn’t matter how many people are waiting in line, there will always be that person who doesn’t know what they want. A great bartender can read a person, and know instinctively what kind of drink will work.
6. Don’t play favourites. If someone notices you serving the cuties at the end of the bar, it’ll be drama. Treat everyone equally, or that angry guy waiting forever for a drink will take his business elsewhere.
7. Tip etiquette. If you enjoy your work, a customer will enjoy watching you work, and will tip to keep you at it. If someone doesn’t tip well, don’t make a big deal out of it. Take it like pro and move on to the next pour.
8. Share the wealth. Don’t be a bar hog. Make sure your other servers get the help they need when they need it, and do your job well so they don’t have to pick up your slack. A good work environment is a good bar.